Privacy Policy

Nebula

Rua Oscar Freire 379

São Paulo - SP, 01426-001

Brazil

Effective Date: December 27, 2025

Our Commitment to Your Privacy

At Nebula, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website or use our services. We believe in transparency and want you to understand exactly what happens to your data.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at info@neb-ula.com.

Information We Collect

Information You Provide Directly

When you interact with our website, you may choose to provide us with certain information, including your name and email address through contact forms, your project details when requesting information about our arcade game development services, and any other information you choose to share when communicating with us.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and how you interact with our site. This includes technical information such as your IP address, browser type, operating system, and device identifiers, usage data including the pages you visit, time spent on pages, links clicked, and referring website, and location data based on your IP address to understand our geographic audience.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These help us improve your experience and understand how our website is being used. You can control cookie settings through our Cookie Policy page or your browser settings.

How We Use Your Information

We use the information we collect for various purposes related to operating and improving our business:

To Provide and Maintain Our Services

We process your information to respond to your inquiries and provide information about our arcade game development services, communicate with you about projects and opportunities, deliver customer support when needed, and fulfill the purposes for which you provided the information.

To Improve Our Website and Services

We analyze usage patterns to understand how visitors interact with our website, identify areas for improvement in user experience, develop new features and services, and ensure our website functions properly across different devices and browsers.

For Marketing and Communication

With your consent, we may send you information about our services, industry insights, and updates that we think may interest you. You can opt out of marketing communications at any time.

Legal Basis for Processing

We process your personal data based on your consent when you voluntarily provide information, our legitimate interests in operating and improving our business, contractual necessity when providing services you've requested, and legal obligations when required by applicable laws.

How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers

We work with third-party service providers who help us operate our website and business, including website hosting services, analytics providers like Google Analytics, email service providers, and technical support services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers

If Nebula is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

Legal Requirements

We may disclose your information if required by law, in response to legal processes, to protect our rights or property, or to prevent harm to ourselves or others.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

Technical Safeguards

Our security measures include encryption of data in transit using SSL/TLS protocols, secure storage systems with access controls, regular security assessments and updates, and monitoring for suspicious activity and potential security threats.

Organizational Safeguards

We maintain strict access controls limiting who can view your information, provide employee training on data protection and privacy, implement data retention policies to avoid keeping information longer than necessary, and have incident response procedures in place for potential data breaches.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used format.

Correction and Update

You can request that we correct any inaccurate information or complete any incomplete information we have about you.

Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions and business requirements.

Objection and Restriction

You can object to certain types of processing of your information or request that we restrict how we use your data.

Withdraw Consent

Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.

Exercising Your Rights

To exercise any of these rights, please contact us at info@neb-ula.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Third-Party Websites and Services

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

This Privacy Policy applies only to information collected by our website and not to information collected by any third party, including through any application or content that may link to or be accessible from our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete that information.

International Data Transfers

We are based in Brazil, and your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer your information internationally, we take steps to ensure it receives adequate protection in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, we're here to help:

Email: info@neb-ula.com

Phone: +55 11 3088-4712

Address: Rua Oscar Freire 379, São Paulo - SP, 01426-001, Brazil

You can also visit our contact page for additional ways to reach us.